Last Updated: July 16, 2026

These Terms of Service govern your use of titanmarinediesel.com and your purchase of products from Titan Marine Diesel.

Throughout these Terms, “Titan Marine Diesel,” “we,” “us,” and “our” refer to Titan Marine Diesel. “Customer,” “you,” and “your” refer to any person or business using our website, requesting a quotation, placing an order, or purchasing a product from us.

By using our website, submitting an order, accepting a quotation, or making payment, you agree to these Terms of Service.

1. About Titan Marine Diesel

Titan Marine Diesel supplies Volvo Penta marine engines, gearboxes, sterndrives, saildrives, IPS systems, controls, replacement parts, and complete propulsion packages.

Our contact information is:

Titan Marine Diesel
802 N Columbia Blvd
Portland, OR 97217
United States

Sales: sales@titanmarinediesel.com
Customer Support: support@titanmarinediesel.com

2. Website Use

You may use this website only for lawful personal or commercial purchasing purposes.

You must not:

Submit false billing, shipping, vessel, or technical information.
Use an unauthorized payment method.
Attempt to interfere with the security or operation of the website.
Introduce viruses, malicious software, or harmful code.
Copy or commercially reproduce website content without permission.
Use automated systems to scrape or misuse website information.
Use the website for fraudulent or unlawful activity.

We may restrict access, cancel an order, or take other reasonable action when we believe the website or our services are being misused.

3. Product Information

We make reasonable efforts to provide accurate product:

Descriptions.
Model numbers.
Part numbers.
Technical specifications.
Photographs.
Prices.
Availability.
Compatibility information.
Estimated lead times.

Marine propulsion products may be available in different horsepower ratings, duty ratings, voltages, gear ratios, control systems, exhaust arrangements, cooling configurations, and regional specifications.

Product photographs may show optional equipment or accessories that are not included in the advertised price.

The exact contents of an order are determined by the applicable:

Product description.
Model and part number.
Written quotation.
Proforma invoice.
Sales invoice.
Order confirmation.
Packing list.

Customers should review these documents carefully before making payment.

4. Volvo Penta Brand Information

Volvo Penta, its logos, product names, and model designations are trademarks belonging to their respective owners.

Titan Marine Diesel uses Volvo Penta names and product references for product identification, compatibility, marketing, and resale purposes.

Unless expressly stated and independently verifiable, nothing on our website should be interpreted as claiming that Titan Marine Diesel is owned by, operated by, or officially endorsed by Volvo Penta.

Manufacturer warranty coverage is governed by the applicable written Volvo Penta or component-manufacturer warranty.

5. Product Compatibility

Marine engines, drives, gearboxes, and controls are application-specific. Compatibility may depend on:

Existing engine model and serial number.
Vessel type and intended use.
Recreational or commercial operation.
Engine duty rating.
Gearbox type and reduction ratio.
Shaft and propeller specifications.
Electrical voltage.
Control system.
Cooling arrangement.
Exhaust configuration.
Mounting dimensions.
Emissions requirements.
Destination country.

Customers must provide complete and accurate technical information before ordering.

Our recommendations are based on the information supplied by the customer. Titan Marine Diesel is not responsible for incompatibility caused by incomplete, inaccurate, or withheld information.

Technical assistance does not replace an inspection or installation assessment by a qualified marine technician, installer, boatbuilder, or naval architect.

6. Quotations

A quotation is valid for the period stated on the document.

If no validity period is shown, the quotation is valid for 14 calendar days from its issue date.

Quotations may be revised before payment due to changes in:

Product availability.
Manufacturer or supplier pricing.
Freight costs.
Currency exchange rates.
Taxes or duties.
Product configuration.
Customer requirements.
Destination or delivery conditions.

A quotation does not reserve inventory unless reservation is expressly confirmed in writing.

7. Orders and Acceptance

Submitting an order or making payment does not automatically mean that an order has been accepted.

Before accepting an order, we may verify:

Product availability.
Pricing.
Payment.
Billing and delivery information.
Product compatibility.
Export eligibility.
Customer identity.
Fraud risk.

An order is accepted when Titan Marine Diesel issues written confirmation that the order has been approved or the product has been allocated.

We may decline or cancel an order before shipment when:

The product is unavailable.
The website or quotation contains a material pricing error.
Payment cannot be verified.
The requested product is unsuitable for the stated application.
The transaction presents a fraud or security risk.
Export or legal restrictions prevent the sale.
The customer does not provide required information.

If we cancel a paid order, we will refund the amount paid for the canceled product.

8. Pricing and Taxes

Prices are displayed or quoted in the currency stated on the website, quotation, invoice, or checkout page.

Unless expressly included, prices do not include:

Sales tax.
Customs duties.
Import VAT or GST.
Brokerage charges.
Port or terminal charges.
Customs examination fees.
Storage or demurrage.
Installation.
Commissioning.
Vessel modification.
Fluids and consumables.
Disposal of existing equipment.
Technician travel.
Crane, towing, or haul-out expenses.

Applicable charges collected by Titan Marine Diesel will be shown before the customer completes the purchase or on the applicable quotation or invoice.

International customers are responsible for destination-country duties, taxes, and import charges unless expressly included in writing.

9. Payment

Available payment methods will be displayed at checkout or stated on the quotation or invoice.

Orders paid by bank transfer are not confirmed until cleared funds have been received.

The customer is responsible for ensuring that Titan Marine Diesel receives the full invoiced amount after any:

Sending-bank fees.
Intermediary-bank fees.
Receiving-bank fees.
Currency-conversion charges.

Deposits and staged payments are governed by the applicable quotation or invoice.

We may request identity, address, payment, or business verification before accepting or shipping a high-value order.

10. Inventory Allocation

Products are not allocated or reserved until:

The required payment has cleared; and
Titan Marine Diesel has confirmed allocation in writing.

Availability may change between the date of enquiry, quotation, and payment.

When stock is limited, inventory is generally allocated to customers with confirmed orders and cleared payment.

11. Special-Order and Configured Products

Some products are ordered, imported, reserved, assembled, programmed, or configured specifically for a customer.

These may include:

Complete engines.
Gearboxes with a selected ratio.
Commercial-duty configurations.
Region-specific products.
Programmed electronic controls.
Custom propulsion packages.
Non-stock accessories.
Manufacturer-built equipment.

Special-order and configured products may be noncancelable and nonreturnable once procurement, allocation, programming, configuration, or production has begun.

Any special-order status will be stated on the product page, quotation, invoice, or order confirmation where applicable.

This restriction does not remove rights relating to products that are damaged, incorrect, materially misdescribed, or covered by applicable law.

12. Order Changes and Cancellations

Cancellation or order-change requests must be submitted promptly to:

sales@titanmarinediesel.com

A cancellation or change is not confirmed until accepted by Titan Marine Diesel in writing.

Orders canceled before processing or product allocation may qualify for a full refund.

After processing has begun, reasonable deductions may apply for:

Administrative costs.
Supplier cancellation charges.
Nonrefundable payment costs.
Inventory allocation.
Programming or configuration.
Crating.
Freight booking.
Export documentation.

Approved cancellations may be subject to a cancellation fee of up to 15%, depending on the order stage and costs already incurred.

Orders that have shipped are governed by our Returns and Refunds Policy.

13. Shipping and Delivery

Shipping and delivery are governed by our Shipping and Delivery Policy.

Domestic orders may be shipped by parcel service, less-than-truckload freight, full truckload freight, dedicated transport, or customer-arranged collection.

International orders may be shipped by parcel carrier, air freight, ocean freight, or freight forwarder.

Delivery dates are estimates unless expressly guaranteed in writing.

Customers must provide accurate delivery information and disclose whether the location requires:

Residential delivery.
Limited-access delivery.
A liftgate.
A delivery appointment.
Terminal collection.
A loading dock.
A forklift or crane.

Additional carrier charges caused by incomplete or inaccurate delivery information are the customer’s responsibility.

14. Delivery Inspection

Customers must inspect every shipment immediately upon delivery.

Visible damage or shortages should be recorded on the carrier’s delivery receipt before signing.

Damaged, missing, or incorrect shipments must be reported to:

support@titanmarinediesel.com

The report must be submitted within 72 hours of delivery and should include photographs, delivery paperwork, shipping labels, and product details.

Customers must retain the crate, pallet, packaging, labels, and damaged components until the claim has been reviewed.

15. Installation and Commissioning

Marine engines, gearboxes, drives, controls, and propulsion systems must be installed and commissioned correctly.

Installation should be completed by a qualified marine professional in accordance with:

Manufacturer manuals.
Electrical requirements.
Fuel-system specifications.
Cooling-system requirements.
Exhaust requirements.
Alignment procedures.
Control-system instructions.
Applicable marine standards.

The customer and installer are responsible for confirming that the product is suitable for the vessel and intended application.

Titan Marine Diesel is not responsible for damage or failure caused by:

Improper installation.
Incorrect alignment.
Incorrect gear ratio or propeller selection.
Unsuitable exhaust design.
Restricted cooling flow.
Contaminated fuel.
Incorrect wiring or voltage.
Improper commissioning.
Unauthorized modification.
Operation outside the approved duty rating.

16. Returns and Refunds

Returns, refunds, and cancellations after shipment are governed by our Returns and Refunds Policy.

Eligible stocked parts may generally be returned within 30 calendar days of delivery.

Eligible unused and uninstalled engines, gearboxes, drives, and propulsion equipment may generally be returned within 14 calendar days of delivery, subject to prior authorization and applicable fees.

Products must not be returned without a Return Authorization number.

17. Warranty

Warranty claims are governed by our Warranty Policy and the applicable written manufacturer warranty.

Warranty coverage may vary according to:

Product model.
Serial number.
Application.
Recreational or commercial use.
Operating hours.
Installation date.
Registration.
Maintenance history.
Country of operation.

Titan Marine Diesel will reasonably assist customers with available warranty documentation and claim support.

Final warranty decisions may be made by Volvo Penta, another component manufacturer, distributor, or applicable warranty provider.

18. Export and International Orders

International customers are responsible for confirming that purchased products may legally be:

Imported.
Registered.
Installed.
Resold.
Operated in the destination country.

Unless otherwise agreed in writing, the customer is responsible for:

Import permits.
Customs registration.
Customs clearance.
Duties and taxes.
Brokerage charges.
Local product certification.
Destination-country compliance.
Port or terminal charges.

International quotations may use Incoterms® 2020 rules where appropriate. The applicable Incoterm, named destination, and included transportation services will be stated in the quotation or invoice.

We may refuse or cancel transactions restricted by applicable export-control, sanctions, or trade laws.

19. Website Errors

We may correct:

Typographical errors.
Pricing errors.
Product-description errors.
Availability errors.
Technical-information errors.

If a material error affects an order, we will contact the customer before shipment.

The customer may be offered the choice of:

Accepting the corrected information or price.
Selecting an alternative product.
Canceling the affected item for a refund.

We will not knowingly ship a materially different product without the customer’s approval.

20. Intellectual Property

The original content of this website, including text, layouts, graphics, photographs, and Titan Marine Diesel branding, is owned by or licensed to Titan Marine Diesel.

Website content may be viewed or printed for personal purchasing and internal business evaluation.

You may not reproduce, republish, distribute, modify, or commercially exploit our original content without written permission.

Third-party trademarks, product images, manuals, and manufacturer materials remain the property of their respective owners.

21. Third-Party Services and Links

Our website may contain links to manufacturer websites, payment providers, carriers, manuals, and other third-party resources.

Titan Marine Diesel does not control and is not responsible for the:

Availability.
Content.
Security.
Accuracy.
Privacy practices.

of third-party websites or services.

Customers should review the applicable third-party terms and policies before using those services.

22. Limitation of Liability

To the fullest extent permitted by applicable law, Titan Marine Diesel will not be liable for indirect, incidental, special, or consequential losses arising from an order or product.

These may include:

Loss of vessel use.
Vessel downtime.
Lost profit.
Lost charter income.
Towing.
Dockage.
Haul-out or launch costs.
Crane expenses.
Technician travel.
Accommodation.
Substitute equipment.
Delayed installation.
Missed commercial operations.

Titan Marine Diesel’s total liability relating to a product will not exceed the amount paid to Titan Marine Diesel for the product giving rise to the claim, except where applicable law does not allow that limitation.

Nothing in these Terms excludes liability or customer rights that cannot legally be excluded.

23. Events Outside Our Control

Titan Marine Diesel is not responsible for a delay or failure caused by events outside our reasonable control, including:

Severe weather.
Natural disasters.
Fire or flooding.
War or civil disturbance.
Labor disputes.
Port congestion.
Carrier disruption.
Customs delays.
Government action.
Export restrictions.
Supplier interruption.
Cyberattacks.
Utility or communications failures.

When such an event affects an order, we will provide available information and reasonable options based on the circumstances.

24. Governing Law

These Terms are governed by the laws of the State of Oregon and applicable United States federal law, without regard to conflict-of-law principles.

Any legal proceeding relating to these Terms must be brought before a court with proper jurisdiction in Oregon unless applicable consumer law requires otherwise.

25. Nonwaivable Rights

Nothing in these Terms limits any consumer protection, warranty, privacy, or other legal right that cannot lawfully be waived.

Where applicable law provides greater rights than these Terms, the applicable law will control.

26. Changes to These Terms

We may update these Terms to reflect changes in:

Our products.
Website features.
Business operations.
Payment methods.
Shipping procedures.
Legal requirements.

The revised Terms will be published on this page with an updated effective date.

The version in effect when an order is placed will generally apply to that order unless a later change is required by law or agreed to by the customer.

27. Contact Information

For quotations, product enquiries, and order changes: